Services availability issues

Incident Report for AutoFi

Resolved

This incident has been resolved.

Posted Sep 20, 2023 - 14:17 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 20, 2023 - 13:22 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 20, 2023 - 13:21 PDT

Investigating

We're experiencing services availability issues. The engineering team is investigating.

Posted Sep 20, 2023 - 12:53 PDT

This incident affected: Consumer Apps (Website CTAs, Deal Maker), LaaS APIs (Estimator, Pre-qualification, Pre-qualification v2, Loan Submission), Dealer Apps (Deal Center, Admin Center), and Platform & Integrations (Inventory Ingestion, Lender Submission (RouteOne), Lender Submission (DealerTrack)).