Loan applications processing issues

Incident Report for AutoFi

Resolved

This incident has been resolved.

Posted Apr 18, 2024 - 23:02 PDT

Monitoring

The credit agency outage appears to be resolved.

Posted Apr 18, 2024 - 11:01 PDT

Investigating

We are seeing an increased number of errors processing loan applications due to the downstream credit agency outage.

Posted Apr 18, 2024 - 10:09 PDT

This incident affected: Consumer Apps (Deal Maker), LaaS APIs (Pre-qualification, Loan Submission), and Dealer Apps (Deal Center).